Track Your Order

Check your order status with J&T Express

FAQs

How do I track?

Visit https://www.jtexpress.ph/track-and-trace to check your order status.

What info is needed?

You’ll need your tracking number to enter on the tracking page - tracking number will be shared at your email address.

Can I track international orders?

Yes, the tracking link supports international shipments handled by J&T Express.

Why is status delayed?

Delays can happen due to weather or customs processing.

Can I change delivery?

Delivery changes must be requested directly with J&T Express.

Who do I contact for help?

For assistance, reach out to J&T Express customer service through their website.